File Name: !Notes CELL-IP lines Monitoring S1 #### NapCo.txt

File is in Template Contract
1:27 PM 7/26/2019
Monitoring: [Amended by PCFD/PCMC] 
Fire sprinkler system with 50 or more fire sprinklers, 
  or is in a subdivision which is isolated from the main or common arterial roads,
  off-premise monitoring is required to be provided and maintained

10:31 AM 7/24/2019
POTS lines = Plain Ordinary Telephone Service
    DSC line = Digital Subscrber Cellular  SIM Card: ##########
   NapCo VZN = StarLink Dialer

Remind Clients who are on Party List: 
And I must remind Clients who are on the Party List: 
	They MUST allow: 1 773 725-0222  and 1 (800) 827-3624 in their phone. it is Chicago Illinois.
	It is from Emergency 24 Central Monitoring Service (CMS)
//-------------------------------------------------------------------------------------------------------------
CLIENT NAME: who?


FACP E24 Account#: S1 #### via NapCo StarLink (4mb service)

**************************** WARNING WARNING **********************************************************
	If transferring from a SG-#### account to an S1-#### account.
	 Call Yolanda Pilichi at E24
	BEFORE the Technician arrives at site.

Have her Move the Data from the SG account to the S1-#### reserved account.
Deactivate the SG#### account with E24 in writing AND
 advise E24, in the SAME email to DEACTIVATE the Connect24 billing.
**************************** WARNING WARNING **********************************************************


Receiver #’s at the E24 Central Monitoring Station are:
	L1: (800) 438-6265  re-check tho' they different for different dialers see notes below
	L2: (800) 438-6268

FORMAT: ContactID or (Standard or SIA)

Transmitter (client Side)
Phone lines connected to the {BRAND NAME} DIALER  communicator are:
(eg: {LTE4010CF} LTE DIALER: NONE)
LTE means 	Long Term Evolution (3GPP 4G technology)
	L1: 1-(801) ###-####  (Primary)		must NOT have voice mail (per Code)
					(The vMail stutter notification inhibits line seizure)
	L2: 1-(801) ###-####  (Secondary)	(May be your facsimile or Elevator line) but see warning below.

//---------------------------------- NOTE ------------------------------
For 0R accounts, receivers are:  (800) 200-7929	(800)200-7930
For 0D accounts, receivers are:	(800) 438-6265	(800) 438-6268
For SG accounts,  receivers are: 208.237.254.244	208.237.254.245
For SG IP accounts, Firelight receivers are: Teldat receivers  use an SG account on port 3081/3081
	UDP protocol
For S1 accounts
//--------------------------------------------------------------------------------------------------------------

Per Code & Insurance requirements:
	You must maintain these two lines along WITH their Dial Tone at all times
	for remote monitoring to work. Tell your Bean-Counter folk!

or, if Cellular you must maintain clear area around the Cell Dialer

Call list folk, those on the Call-Out list.  AKA Party List
Client must allow both: 	1 (773) 725-0222
			1 (800) 827-3624
		  in their phone

//=============================================================================================================
WARNING - WARNING - WARNING - WARNING - WARNING - WARNING - WARNING 
SHARED POTS lines (with fax or other device will give 'Trouble Alarm' many times a day)
The problem only occurs when someone goes off-hook to talk or fax on the phone line that's being shared with the fire alarm panel.

the FIX:
Want to get rid of the problem right away?  Stop sharing the alarms panel’s phone lines!
The voltage drop from 48v to 4-8 Volts DC when somother device takes the line off-hook, triggers the Fire Panel Trouble Alarm.
The Panel is constantly testing the Phone Line Voltage. The only time it does not check voltage is when IT goes off-hook to dial to report a fire!
It is behind a RJ31x jack which allows it to disconnect all other phone LINES so it can seize dial-tone and call out.

You must understand that. If your phone line gets cut, your system will be unable to call the monitoring service.
And: if you have exposed phone lines running to the panel ..
 ...  it's up to the building owner to decide where the cables go and if they should be completely covered and secured.

//=============================================================================================================

NB: Knox boxes may be required at Roadside GATEs and Knox locks on FDC Caps PIV's and other places.
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Rev: 13:57 2020-01-11
Rev: 2:19 PM 9/24/2019
Rev: 11:09 2019-02-21
Rev: 15:17 2018-03-13